TheVault Help Center

TheVault Help Center

Account

How to create a TheVault account

How to open an account at TheVault

How to re-open a previously closed account?

How to reset a forgotten password

Changing the odds format on your TheVault account

Security PIN (2FA) for TheVault

How to reach Customer Support

Deposits

Advantages of Using Bitcoin for Deposits and Withdrawals

How to Convert Bitcoin (BTC) to Cash

Cryptocurrency

How to Deposit Crypto

Person2Person

How to check Deposit Status

Payouts

Withdrawal Terms and Conditions

Requesting a Payout

Alternate Payout Options

View Pending Payouts

Average Time per Payout

Promotions

What is a Rollover?

How Rollover is Calculated

How Do My Wagers Count Toward Rollover?

100% Welcome Bonus

Freeplay Bonus Rules

How and When Can I Use Bonus funds

Sportsbook

Where can I find the Prematch rules ?

Where can I find the Live rules?

Sportsbook Rules

Football

Baseball

Basketball

Hockey

Soccer

Golf

Racing

Casino

How to Search Casino Games

How Do I See My Casino Hand History?

How to reach Customer Support

How to find my favorite Game?

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